Privacy Policy

This Privacy Policy outlines how Chitragupta Solutions Private Limited ("Company", "we", "us", "our"), the owner of REGEL brand and regel-lifestyle.in website, collects, uses, and safeguards your personal information when you interact with our website, services, warranty registration forms, and inquiry forms in accordance with applicable Indian laws.

We have adopted this Privacy Policy, which determines how we are processing the information collected by REGEL, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using REGEL website.

Personal information we collect:

We may collect and process the following personal information:

• Identification details: Name, phone number, email address, location (city/state), business name (if applicable).

• Communication details: Inquiry messages, support tickets, warranty form submissions.

• Transactional data: Product model, date of purchase, seller details, warranty claims.

• Voluntary data: Social media handles, websites, and any other data provided via our forms.

• Newsletter data: Email address submitted voluntarily to receive product updates, offers, or news from REGEL.

We do not collect sensitive personal data (such as passwords, payment card details, biometric data) via our website.

Why do we process your data?

We collect your data for the following purposes:

• To respond to customer service requests and provide support.

• To validate product warranty claims.

• To manage collaboration, dealership, or distribution inquiries.

• To send important service-related communications.

• To improve our products, services, and website experience.

• To comply with legal obligations under Indian law.

• To send newsletters and promotional updates if you have voluntarily subscribed.

You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us through the contact information below.

Your rights:

If Under applicable Indian data protection laws, you have the following rights:

• The right to access the personal data we hold about you.

• The right to request correction of inaccurate data.

• The right to withdraw consent at any time (where applicable).

• The right to request deletion of your data, subject to legal limitations.

• The right to object to processing for direct marketing or promotional purposes.

To exercise any of these rights, please contact us through the contact information below.

Links to other websites:

Our website may contain links other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We implement reasonable physical, electronic, and managerial measures to protect your information from unauthorized access, misuse, or disclosure. However, no internet transmission is completely secure. Use our site at your own discretion.

Legal disclosure:

We may disclose your personal data when required to do so by law, in good faith, or if we believe such action is necessary to:

• Comply with legal obligations or regulatory processes.

• Protect our legal rights or defend against legal claims.

• Prevent fraud or misuse of our services.

• Protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to support@regel-lifestyle.in

*By using this website and submitting your information, you consent to the terms of this Privacy Policy.